Refund Policy

CycleScene believes in the quality of its products and wants you to shop with confidence. We do not accept returns or exchanges for any products.

If a request to return or exchange an eBike or eBike accessory is due to a condition or circumstance covered by the specific brand warranty, then the customer would follow the instructions for that brand's warranty policy. Warranty information for each eBike and eBike accessory brand can be found below on our Warranty Information page.

We do not accept returns or exchanges on our Merchandise items. Please reference size charts for more information.

Warranty Information